![]() 2 Click/tap on the Remote settings link on the left side. Starting with Windows 10 build 20161, you will need to open Settings instead, click/tap on the System icon, and click/tap on About on the left side. The Microsoft support agent will give you a security code-enter it when prompted. 1 Open the Control Panel (icons view), and click/tap on the System icon. From there, you send them a code thatll grant you access to their device. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: To get started, both you and the other person should sign in to Quick Assist. The app connects your computer with the Microsoft support agent’s computer using a remote connection. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Quick Assist generates a 6-digit security code. Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. To help another Windows 10 user remotely, launch the Quick Assist app and click Assist another person. ![]() In Windows 10: Select Start > Windows Accessories > Quick Assist. In Windows 11: Select Start > All apps > Quick Assist. Option 1: Press Ctrl Windows logo key Q at the same time. ![]() To open Quick Assist on your Windows 10/11 PC, do one of the following: ![]() I'm aware that I can locate quickassist.exe in File Explorer then use Shift and the context menu to Run as a different user, however I'd like a scripted approach. Step 1 is usually made with Quick Assist, sometimes made with Teams screen sharing. Important: You might need to update Quick Assist to continue using it. Click the Start button, and you'll find that it's listed under the Windows Accessories folder, or you can type Quick Assist into the Windows Search box next to the. \Administrator and not have a UAC dialogue.
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